• 320 Bay Street, 101 Toronto ON M5H 4A6 Canada
  • info@metamartech.com
Privacy Policy - MetaMarTech

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

1. Introduction

MetaMarTech ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us through our digital transformation, application development, cloud consulting, and other technology services.

2. Information We Collect

We may collect information about you in various ways, including:

Personal Information

  • Name, email address, phone number, and business contact details
  • Company information and job title
  • Project requirements and technical specifications
  • Payment and billing information

Technical Information

  • IP address, browser type, and device information
  • Website usage data and analytics
  • Cookies and similar tracking technologies
  • System logs and performance data

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: Digital transformation, team augmentation, application development, cloud consulting, DevOps consulting, big data analytics, AI solutions, quality engineering, IoT implementations, blockchain development, UI/UX design, product development, IMS, data science, innovation lab services, and cybersecurity
  • Communication: Responding to inquiries, providing project updates, and technical support
  • Business Operations: Processing payments, managing contracts, and maintaining client relationships
  • Improvement: Enhancing our services, website functionality, and user experience
  • Compliance: Meeting legal obligations and industry standards

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in delivering our services (cloud platforms, development tools, analytics providers)
  • Business Partners: Trusted partners involved in project delivery or technology integration
  • Legal Requirements: When required by law, court order, or government regulations
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent for specific sharing purposes

Data Security Commitment

We implement industry-standard security measures including encryption, access controls, regular security audits, and compliance with CMMI Level 5 and ISO 9001:2008 standards to protect your information.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide ongoing services and support
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain business records for operational purposes

Project-related data is typically retained for 7 years after project completion, unless otherwise specified in our service agreements.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of processing in certain circumstances

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience
  • Analyze website traffic and usage patterns
  • Personalize content and services
  • Provide targeted marketing communications

You can control cookie preferences through your browser settings, though this may affect website functionality.

8. International Data Transfers

As a global technology services provider, we may transfer your information across borders to support our operations. We ensure appropriate safeguards are in place, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes and codes of conduct

9. Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect personal information from children under 16 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. We will notify you of material changes through:

  • Email notifications to registered users
  • Prominent notices on our website
  • Updates in our service agreements

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@metamartech.com

General Inquiries: info@metamartech.com

Data Protection Officer: dpo@metamartech.com

Last Updated: January 2024

This Privacy Policy is effective as of the date listed above and applies to all information collected by MetaMarTech.