Terms and Conditions
Please read these terms carefully before using our services or engaging with MetaMarTech.
1. Acceptance of Terms
By accessing our website, using our services, or engaging MetaMarTech for digital transformation, team augmentation, application development, cloud consulting, DevOps consulting, big data analytics, AI solutions, quality engineering, IoT, blockchain, UI/UX, product development, IMS, data science, innovation lab services, or cybersecurity, you agree to be bound by these Terms and Conditions.
2. Services Description
MetaMarTech provides comprehensive technology services including:
- Digital Transformation consulting and implementation
- Team Augmentation and staff augmentation services
- Custom Application Development and software solutions
- Cloud Consulting and migration services
- DevOps Consulting and automation
- Big Data and Analytics solutions
- Artificial Intelligence and machine learning implementations
- Quality Engineering and testing services
- Internet of Things (IoT) development
- Blockchain technology solutions
- UI/UX design and user experience optimization
- Product Development and innovation
- Information Management Systems (IMS)
- Data Science and analytics
- Innovation Lab services
- Cybersecurity solutions and consulting
3. Service Agreements
All services are provided under separate service agreements that specify:
- Project scope, deliverables, and timelines
- Payment terms and pricing structure
- Intellectual property rights and ownership
- Confidentiality and non-disclosure provisions
- Performance standards and quality metrics
- Support and maintenance terms
4. Client Responsibilities
Clients are responsible for:
- Providing accurate project requirements and specifications
- Timely provision of necessary access, data, and resources
- Prompt feedback and approvals as outlined in project timelines
- Payment of fees according to agreed terms
- Compliance with applicable laws and regulations
- Maintaining confidentiality of proprietary information
Quality Assurance
All services are delivered according to CMMI Level 5 and ISO 9001:2008 standards, ensuring the highest quality and reliability in our deliverables.
5. Intellectual Property
Intellectual property rights are governed as follows:
- Client IP: Clients retain ownership of their pre-existing intellectual property
- Developed Solutions: Ownership of custom-developed solutions as specified in service agreements
- MetaMarTech IP: We retain rights to our proprietary methodologies, frameworks, and tools
- Third-Party IP: Proper licensing and compliance with third-party intellectual property
- Open Source: Compliance with open-source licensing requirements
6. Confidentiality
We maintain strict confidentiality regarding:
- Client business information and trade secrets
- Technical specifications and system architectures
- Project details and implementation strategies
- Performance data and analytics
- Any information marked as confidential
7. Payment Terms
Payment terms include:
- Fees as specified in individual service agreements
- Payment schedules based on project milestones or monthly cycles
- Late payment charges as outlined in agreements
- Currency and payment method specifications
- Tax obligations and responsibilities
8. Limitation of Liability
Our liability is limited as follows:
- Total liability shall not exceed the fees paid for the specific service
- We are not liable for indirect, consequential, or punitive damages
- Force majeure events are excluded from liability
- Client's failure to follow recommendations may limit our liability
- Third-party service failures are excluded from our liability
9. Warranties and Disclaimers
We provide limited warranties:
- Services will be performed with professional skill and care
- Deliverables will conform to agreed specifications
- We disclaim all other warranties, express or implied
- No warranty for third-party software or services
- Performance warranties as specified in service agreements
10. Termination
These terms may be terminated:
- By mutual agreement of both parties
- For material breach with appropriate notice period
- For non-payment of fees after notice and cure period
- Upon completion of all service agreements
- As specified in individual service agreements
11. Governing Law
These terms are governed by applicable laws and regulations. Any disputes will be resolved through:
- Good faith negotiations between parties
- Mediation by mutually agreed mediator
- Arbitration as specified in service agreements
- Jurisdiction as outlined in individual contracts
12. Modifications
These terms may be modified:
- With written agreement from both parties
- Through updated terms posted on our website
- As required by changes in applicable law
- With appropriate notice to affected clients
Contact Information
For questions about these Terms and Conditions:
Email: legal@metamartech.com
General Inquiries: info@metamartech.com
Business Development: business@metamartech.com
Last Updated: January 2024
These Terms and Conditions are effective as of the date listed above and govern all services provided by MetaMarTech.